1-11 класс
  • 1-11 класс
  • 1 класс
  • 2 класс
  • 3 класс
  • 4 класс
  • 5 класс
  • 6 класс
  • 7 класс
  • 8 класс
  • 9 класс
  • 10 класс
  • 11 класс
Выберите класс
Предметы
Starlight
Упр.2 Юнит 2.11 ГДЗ Starlight Баранова 11 класс
Баранова, Дули, Копылова
11 класс
Класс
11
Предмет
Английский
Автор
Баранова, Дули, Копылова

Упр.2 Юнит 2.11 ГДЗ Starlight Баранова 11 класс

Задача
  1. Read the letter of complaint below. Is it strong or mild?

    Dear Sir or Madam,

    I am writing on behalf of the pupils at Faraday Secondary School. Your company organized our “School Test” on Sunday, 2nd March.

    Firstly, you had promised top quality, state-of-the-art sound systems but, in contrast, the equipment that was brought was outdated and inadequate to the task. A further complaint has to be made about the music. We had asked for contemporary hip hop, rap and rock music but all the DJ played was 80’s music, which was hopelessly inappropriate.

    Your company had also promised full catering which would include at least three types of hot meals, side dishes and a wide variety of soft drinks. Instead, all we got was fast food (hot dogs and hamburgers) and cold drinks.

    To top everything, although we had agreed on a reasonable price, we received a very high bill because, as you said, the party lasted longer than expected.

    We consider your company to be totally unreliable and incompetent. We expect a full apology for the service received as well as a 50% discount on the amount we had agreed on. Otherwise, we will be forced to take further action.

    We expect to hear from you promptly.

    Yours faithfully,
    Kyle Leek

Подробный ответ

The letter is strong.

It uses formal but very direct and critical language, lists several complaints, and ends with a demand for an apology and a discount, threatening further action if the company does not respond.



Общая оценка
3.7 / 5
Другие учебники
Другие предметы