Упр.4a Уроки 3-4 Юнит 10 New Millennium English 11 класс
Приведем выдержку из задания из учебника Казырбаева, Дворецкая 11 класс, Титул: 4 A. Read the tips for conflict resolution below and say which of them were not taken into account by: Tips for conflict resolution 1 Deal directly with the person you are in dispute with. This is usually far better than letters, messages, shouting, banging on walls, throwing things, or talking to everyone else except «that person». 2 Plan a convenient, sensible time and place to talk to the other person. Think beforehand about what you want to say. 3 Don’t be too quick to lay the blame on the other person. Try to be positive. 4 Don’t interpret the other person’s behaviour. ‘You park outside our entrance deliberately to annoy us» sounds much worse than «parking outside our entrance causes a lot of inconvenience». 5 Do give the other person a chance to give their side of the story. Let them know you are listening to what they are saying even if you disagree with it. 6 Work on the problems co-operatively. See what you can both do to resolve the dispute. 7 Bring all the issues out into the open. Make sure that the difficult ones don’t get swept under the carpet. *Цитирирование части задания со ссылкой на учебник производится исключительно в учебных целях для лучшего понимания разбора решения задания.
Ответ
In the conflict resolution tips, the following points were not taken into account:
- dealing directly with the person in dispute;
- choosing a convenient time and place to talk;
- not blaming the other person too quickly;
- not interpreting the other person’s behaviour;
- giving the other person a chance to explain their side;
- working on the problem cooperatively;
- bringing all the issues out into the open.
