Стр.85 Модуль 5 ГДЗ Starlight Баранова 7 класс
- Listen and say. Do you have/Have you had any of these problems with your neighbours? If so, what happened?
a) Listen and say.
Could I talk to you for a minute?
What can I do for you?
I’m afraid I have a complaint.
Oh, I’m really sorry about that.
I’ll make sure it doesn’t happen again.
Thanks, I’d really appreciate that.
b) The sentences above are from a dialogue between neighbours. What do you think the problem is? Listen and read to find out.
Alan: Excuse me. I don’t think we’ve met yet. I’m Alan Jones. I’ve just moved in next door.
Ray: Pleased to meet you, Alan. I’m Ray Newton.
Alan: Pleased to meet you, Ray. Could I talk to you for a minute?
Ray: Sure. What can I do for you?
Alan: Well, I’m afraid I have a complaint. It’s just that you’ve been playing your music really loud. My roommates and I are students, and we just can’t study with so much noise.
Ray: Oh. I’m really sorry about that. I didn’t realise it was bothering anyone.
Alan: That’s OK. It’s just that we have exams in a few weeks…
Ray: I understand. Don’t worry. I’ll make sure it doesn’t happen again.
Alan: Thanks — I’d really appreciate that.
Ray: You’re welcome. And sorry again.
Alan: Don’t worry about it. Have a nice day.
- Find sentences in the dialogue which mean:
How can I help you?
I apologise.
Can I discuss something with you?
I didn’t know it was a problem.
That would be great. Read the theory, then listen and say.
1. Not at all.
2. What can I do for you?
3. Sam is always playing loud music.
4. I’ve just moved in.
Imagine you want to complain to your neighbour about one of the problems in Ex. 1. Use the sentences in Ex. 2a to act out your dialogue. Follow the plan.
A Greet & introduce yourself.
Reply & ask if you can have a word.
Make your complaint.
Accept the apology.
Thank B.
End the conversation.B Say “Pleased to meet you”.
Agree & ask what you can do for A.
Apologise.
Promise that it won’t happen again.
Reply & apologise again.
3. Find sentences in the dialogue which mean:
- How can I help you? — What can I do for you?
- I apologise. — I’m really sorry about that.
- Can I discuss something with you? — Could I talk to you for a minute?
- I didn’t know it was a problem. — I didn’t realise it was bothering anyone.
- That would be great. — I’d really appreciate that.
5. Example dialogue:
A: Excuse me. I don’t think we’ve met yet. I’m Anna Smith. I’ve just moved in next door.
B: Pleased to meet you, Anna. I’m Tom Brown. What can I do for you?
A: Could I talk to you for a minute? I’m afraid I have a complaint. It’s just that your dog barks all day and night.
B: Oh, I’m really sorry about that. I didn’t realise it was bothering anyone.
A: That’s OK. Thanks, I’d really appreciate that.
B: I’ll make sure it doesn’t happen again. Sorry again.
A: Don’t worry about it. Have a nice day.







