Стр.56 Unit 6 ГДЗ Вербицкая Forward 8 класс
In pairs, look at questionnaire A and answer the questions.
- What do you think the purpose of the questionnaire is?
- What do you think M/F and Y/N mean?
- Is Jodie happy with the service in the supermarket? How do you know?
Questionnaire A
Micro
Please circle your choice as required.
First name: Jodie
Surname: Mellors
M F
Age: under 25 25–35 35–55 55+
Daytime telephone number: 372345
Do you have a car? Y N
How often do you shop at Micro each month?
Once a week
Which of these things do you usually buy at Micro?
Fruit and vegetables; meat; bread and rolls; cosmetics; soft drinks
How expensive do you find our products?
Cheap average expensive
Are you happy with our service?
Yes quite happy unhappy
Are you happy with the range of products on offer?
I’d like to see a better choice of vegetarian food.
How can Micro improve its service?
Perhaps you could open longer in the evenings.
Thank you for your time!
Study Train Your Brain and look at questionnaire B. Can you find any mistakes or problems in the questionnaire?
Questionnaire B
Metro-Comecon
First name
Gender: Male Female
Age: under 15 17–25 25–35 45–55 55+
Do you find our prices
Cheap Average Not expensive
Is this your first stay in this hotel?
Yes No
Weight (kg)
Shoe size
Surname
How clean and how comfortable do you find our hotel?
Average Good Very good
How can Metro-Comecon improve its service?
Match questions 1–4 with the groups of answers a–d below.
- How often do you buy Top One magazine?
- Are you happy with the service in our restaurants?
- How do you find the prices in our snack bar?
- What do you think about the choice of goods in our supermarket?
a) cheap / average / ____
b) ____ / average / good
c) unhappy / ____ / very satisfied
d) never / sometimes / ____
Complete each group of answers a–d in Exercise 3 with the words from below.
Expensive often poor quite satisfied
1. The purpose of the questionnaire is to find out customers’ opinions about the supermarket service.
2. M/F means Male/Female, and Y/N means Yes/No.
3. Jodie is not happy with the service in the supermarket. We know this because she wrote: “I’d like to see a better choice of vegetarian food.” and “Perhaps you could open longer in the evenings.”
2. Questionnaire B has several mistakes/problems:
- It has no clear title.
- It asks for unnecessary information, for example weight and shoe size.
- Some questions are not in a logical order.
- Some multiple-choice answers are incomplete or unclear.
- There are mistakes in the wording, for example How clean and how comfortable do you find I our hotel?
3. Match the questions with the groups of answers:
1 – d
2 – c
3 – a
4 – b
4. Complete the groups of answers:
a) cheap / average / expensive
b) poor / average / good
c) unhappy / quite satisfied / very satisfied
d) never / sometimes / often
